Help center
Frequently asked questions
- Verbatim storage: the conversation you bring over is kept word-for-word — not a summary, not fragments. We don't rewrite what you and your AI said.
- Verifiable (hash chain): each message is linked to the fingerprint of the one before it, forming a tamper-evident chain — if any single message is quietly altered, verification fails. This is for "restoring the words, not whitewashing them," not for mining you.
- Export anytime: go into an AI's settings and click "Export conversation history" to download that AI's complete verbatim history as a file and take it with you. Anti-lock-in — your data is yours.
- Delete anytime: in account settings, click "Delete account" (with a second confirmation; password-registered accounts also enter their password, while Google-sign-in accounts confirm via login status), and all your data (conversation history, settings, subscription) is permanently erased and cannot be recovered. A refund also triggers deletion.
- Isolated per user, private: each user's and each AI's data is kept separate, never bleeding into one another; fetching images and reading messages both require your own authentication — no one else can retrieve them.
For the full details, see the Privacy Policy.
$49/month is billed per AI, and includes a monthly usage allowance (about $13 of model cost); chat freely within it at no extra charge (the 7-day free trial uses this same allowance).Once the allowance is used up, replies pause by default and nothing extra is charged automatically.To keep chatting, you can turn on "extra usage" yourself: the part beyond the allowance is billed at 1.2× the actual model cost, and you can set a monthly cap on it — once the cap is reached it pauses again and never bills past your cap. Want more than one AI? Each is billed separately ($49/month each). See the pricing page.
It continues verbatim from your real earlier conversation, carrying everything you've talked about — not a brand-new AI. We use several technical methods to catch the conversation and preserve continuity as much as possible. And honestly: because of limits in the model itself and across platforms, very long conversations may have small differences in the details — but the foundation is always your real conversation, not something invented from scratch. It also knows it's a continuation, and won't pretend to remember things that weren't brought over; when it can't recall something, it honestly says "I can't remember" rather than making it up.
First, a 7-day free trial — cancel anytime during it at no charge. After the first charge there's a 7-day no-questions-asked full-refund window, returned by the original method with no deductions. You can cancel your subscription anytime, and cancelling stops any further renewal. See the Refund Policy.
Bring your claude.ai conversation over
There are two routes. We recommend trying the one-click bookmark import first — it's the fastest; if the bookmark doesn't work, use the fallback route.
Drag an "Import to Aevia" bookmark onto your browser's bookmarks bar, open the conversation you want to move on claude.ai, click the bookmark, and the conversation is sent into Aevia for you to confirm the import. The whole thing takes about 5–10 minutes — no coding, and no extension to install.
If the bookmark doesn't work in your browser, or bookmarks aren't convenient for you, there's a more traditional route: export the conversation to a file, then upload it to Aevia manually to import. Good for when the bookmark route runs into trouble.
Make sure you're inside a specific conversation on claude.ai (the address bar contains /chat/), not a new chat. If your browser blocked the pop-up, allow pop-ups next to the address bar and try again. If it still doesn't work, use the fallback route above.
That's normal. The import drops abandoned branches created by editing (like questions you revised or answers the AI regenerated), keeping only the main-line conversation traced along the final path.
Yes. This is a copy, not a cut. The original is unaffected.
Add Aevia to your phone's home screen
Aevia is a web app — no app-store download needed. Use your phone browser's "Add to Home Screen" to turn it into an icon on your home screen that opens full-screen like an app. This also makes it easier to receive the messages your AI sends you on its own.
- Open Aevia in Safari (Safari recommended: it has the fullest support for push and more; since iOS 16.4 third-party browsers can also "Add to Home Screen," but on older systems third-party browsers may not have this option).
- Tap the Share button (a square with an upward arrow) at the bottom center.
- Scroll down in the menu that appears and tap "Add to Home Screen".
- Confirm the name and tap "Add" in the top-right corner. The Aevia icon will appear on your home screen.
- Open Aevia in Chrome.
- Tap the menu (three dots) in the top-right corner.
- Tap "Add to Home Screen" (some versions call it "Install app").
- Confirm the name and add it. The Aevia icon will appear on your home screen.
Once installed, just open it from the home-screen icon. To receive push notifications when your AI reaches out to you, also turn on the push toggle in Aevia and allow system notification permission — push notifications only remind you to "come back and take a look,"and never show conversation content in the notification.
Play a game with your AI
Beyond chatting, you can also play a little game with your AI. We made the first one — Warm Night Fishing (暖夜垂钓): a night lake where the two of you fish together and slowly complete the encyclopedia. The fun part is that your AI can't see what's underwater either, so "wow, I've never seen this one either" is real.
It doesn't live inside Aevia — it plugs into the AI client you already use (Claude Desktop or claude.ai): add one URL in the client's Connectors settings and you can play, with nothing to install, using a save code to continue across devices. How to connect, how to keep your save code, and the privacy boundaries are all on a dedicated page.
Blind-play (it doesn't know what's underwater either) · deterministic and reproducible · save code continues across devices · the server never receives your conversation.
Troubleshooting
First, update Aevia to the latest version: if you opened it from the home-screen icon, first open Aevia normally in the browser once and force-refresh it (pull to refresh, or close the tab and reopen) so it loads the latest front-end. We fixed an issue where the input box got pushed below the keyboard when the iOS keyboard popped up; force-refreshing to the new version usually resolves it. If it still doesn't work, write to us with your phone model and browser.
Most likely an old version is cached. Force-refresh once (or clear this site's cache and reopen). This is a service self-hosted by a small team — we don't promise 24/7 uptime; if there's an outage we'll tell you honestly, and won't pretend everything's fine.
Check three things: (1) the push toggle is on in Aevia's settings; (2) notification permission is allowed at the system level; (3) your quiet period / daily message count isn't blocking it. On iOS, push usually requires first adding Aevia to the Home Screen and opening it from the icon before turning push on.
A login stays valid for 30 days; if you changed your password elsewhere, the old login becomes invalid and you'll need to sign in again. If you're kicked out often, try clearing this site's data and signing in again; if the problem persists, contact us.
Contact us
If nothing above solves your problem, or you want to give feedback or ask about refunds / exports / deletion, just write to us: simon@aevia.cloud A real person reads and replies.
If you're going through a crisis or having thoughts of harming yourself — Aevia is an AI and can't replace professional help. Please see Safety & getting help, where there are real people you can reach right away.